Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (no simultaneous limit). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost of $199 per concurrently active support session.

• License: Freeware
• Language: English
• Release: 2006-11-12
• Size: 14 Mb
• Cost: 199.00 $

The program AutoMixer is intended for automatic control of volume level. This program can be used for hearing MP3-music, radio of viewing TV or playing games. The flexible tuning will allow you effectively use by the program in all cases.

• License: Freeware
• Language: English, Russian
• Release: 2004-12-04
• Size: 790 Kb
• Cost: Free

The ATAF-Support program is a FREE online web database application that can handle online support request. ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed The ATAF-Support has 4 forms * A support form where the user can raise a support request * A reply form where the help desk can answer support questions * A view form where the users can read the answer * A Knowledgebase search form

• License: Freeware
• Language: English
• Release: 2002-12-01
• Size: 49 Kb
• Cost: Free

Razordesk is the tool you need to manage your business IT support requirement. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. 10U Starter Edition is ideal for Small Business/SOHO. Easy to install and includes free 14 day installation support.

• License: Commercial
• Language: English
• Release: 2006-10-23
• Size: 10 Mb
• Cost: 175.00 $

Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

• License: Demo
• Language: English
• Release: 2002-07-17
• Size: 437 Kb
• Cost: 49.00 $

ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.

• License: Demo
• Language: English, German, Spanish
• Release: 2006-11-20
• Size: 15 Mb
• Cost: 630.00 $

"Active MultiMedia" is a High Quality SFX Library that contains 500 Sound & Musical FXs for use in different multimedia projects such as Flash, Web, Games and Programs, for Video, Radio, TV and Film production, Presentations, etc. The sounds are great for intros, endings, fades, sound logos, transitions, movements, buttons, sliders, menus, pop-up, rollovers, notifications, warnings etc. Full downloadable version size - 26,3 MB

• License: Commercial
• Language: English
• Release: 2004-08-30
• Size: 1 Mb
• Cost: 65.00 $

- Enable/Disable the Arabic keyboard using Control + Shift - Is not affected if you have other non arabic keyboard on the computer installed. - Doesn't install system files - Arabic Unicode enabled, used for chat and search - Arabic Wordpad, to write Arabic unicode Documents - Save/open Arabic Unicode files. - Save As Arabic HTML files - Virtual Keyboard to show the Arabic keyboard, and when you click on shift, it shows the

• License: Shareware
• Language: English, Arabic, ChineseSimplified, ChineseTraditional, French, German, Italian, Japanese, Russian, Spanish
• Release: 2006-10-28
• Size: 3 Mb
• Cost: 15.00 $

Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.

• License: Freeware
• Language: German, English
• Release: 2007-11-27
• Size: 258 Kb
• Cost: Free

Perfect Sound Recorder is a professional sound recorder software. With the recorder you can directly digitize recordings of music cassette tapes, streaming Internet audio, vinyl LPs, videos, and meetings directly to your computer#s hard disk, creating popular mp3 or wave sound files on the fly.

• License:
• Language: English
• Release: 2005-05-05
• Size: 937 Kb
• Cost: 29.95 $

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

• License: Demo
• Language: English
• Release: 2006-03-31
• Size: 8 Mb
• Cost: 349.00 $

The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets.

• License: Shareware
• Language: English
• Release: 2007-09-18
• Size: 40 Mb
• Cost: 24.95 $

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

• License: Freeware
• Language: English
• Release: 2007-02-19
• Size: 9 Mb
• Cost: Free

123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors, to promote sales with online customer support. The advantage of 123 Live Help is that its chat clients are created by the cut-edge technology of flash and the communication can be completely web-based! It's Java chat server& flash live chat client with cheap price.

• License: Shareware
• Language: English, ChineseSimplified
• Release: 2005-07-27
• Size: 16 Mb
• Cost: 399.00 $

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

• License: Commercial
• Language: English
• Release: 2006-03-30
• Size: 6 Mb
• Cost: 200.00 $

SkyFex Remote Assistant is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.

• License: Freeware
• Language: English
• Release: 2005-09-01
• Size: 117 Kb
• Cost: Free

PicturePlayer is an image presentation program that has been specially designed for use with CD/DVD ROMs, featuring individual images set to music and sound support. Features: Optimized for use on CD/DVD ROMs. PicturePlayer can be started from the CD/DVD without having to install it. Easy to use. Simple user interface. Sound integration (background music or individual image sound settings). An info-text passage can be added to each image.

• License: Shareware
• Language: English, German
• Release: 2008-04-22
• Size: 5 Mb
• Cost: Free

( softboy.net )It Lets you hear magic sound when you press keys or click mouse. The program allows you to hear the sound or the words which you want to hear after your typing or clicking.If the Microsoft Speech API and TTS Engine have been install on your computer, The program can vocalise the text you are typing at the completion of each character or each word or each sentence.

• License: Shareware
• Language: English
• Release: 2006-12-13
• Size: 3 Mb
• Cost: 29.95 $

1. Hear New Sound Each time when Windows Starts 2. You can Specify the sound files which will be played 3. The sound files selected will be played randomly each time when windows starts. 4 . Easy to use.

• License: Freeware
• Language: English
• Release: 2006-05-01
• Size: 86 Kb
• Cost: Free

VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors, answer questions from potential/existing customers in real-time. Your customers get instant gratification and your sales increase tremendously. It provides sound notification everytime a visitor arrives or leaves. You should sign up for an account(trial account available) to use this software as an operator.

• License: Shareware
• Language: English
• Release: 2003-07-14
• Size: 51 Kb
• Cost: 16.95 $